Each person signs in to the screen they work on. A chef lands on the Kitchen display, a steward on the tables, a biller on the counter and the day’s bills — and the owner keeps reports, settings and the money to themselves.
Roles decide what each person can open at all; staff permissions fine-tune the sensitive actions on top. Administrators see everything their plan includes. Billers take orders, bills and payments and see only their own day close. Stewards run tables, KOTs and bills. Chefs work the Kitchen display and mark dishes unavailable. Reports are for administrators only, and staff never see the plan, billing or upgrade prompts.
What it does
- ✓Four roles: Administrator, Biller, Steward and Chef
- ✓Each role lands on its own screen after sign-in
- ✓Reports, settings, staff and the plan are for administrators only
- ✓Billers see only their own day close; stewards and chefs never see revenue
- ✓Staff permissions: limit reprints, changes to sent items, cancellations and taking payment
- ✓Admin-PIN approval on the spot, and every approval logged
- ✓Staff actions report: who did what and how it was approved (Gourmet and Pro)
- ✓Classic or Standard roles: existing restaurants keep today’s access until they switch
The right screen for every role
Chefs open straight onto the Kitchen display, stewards onto the tables, billers onto the counter and bills. Menus, settings and reports a role doesn’t use simply aren’t there — less to learn, fewer mistakes.
Your numbers stay yours
Reports are for administrators only, on every plan. Stewards and chefs never see revenue; a biller sees the money they collected today and nothing else. Staff can’t read card or billing details, and never see upgrade prompts.
Sensitive actions, approved on the spot
Limit bill and KOT reprints, changes to items already sent to the kitchen, cancellations, voids, discounts and taking payment. When staff need one, an admin approves it there and then with the admin PIN — and it is logged.
See who did what
The Staff actions report lists every restricted or money-sensitive action — reprints, cancellations, Pay Later, voids, comps, discounts and payment-mode corrections — with who did it, their role and whether the admin PIN approved it (Gourmet and Pro).
Classic or Standard roles
New restaurants start on Standard roles, where each role sees only its own work. Restaurants already on BistroBot stay on Classic roles — exactly the access their staff had — until an admin switches in Settings › Business › Staff & roles.
Why restaurants love it
Less leakage
Money and reports stay with the owner.
Faster staff
Each role sees only what they work on.
Full audit trail
Every approval and correction is logged.
Who it’s for
Frequently asked
Can my staff see my sales?
No. Reports are for administrators only on every plan. Stewards and chefs don’t see revenue, and a biller sees only the money they collected today for their own day close.
Which plans include roles?
Every plan. The Chef role and its Kitchen display come with Diner and up; the Staff actions report is on Gourmet and Pro.
What changes for my existing staff?
Nothing until you choose. Restaurants already on BistroBot stay on Classic roles; an admin can switch to Standard roles in Settings › Business › Staff & roles at any time.
Can a biller fix a wrong payment mode?
Yes, for today’s bills only — and each correction is logged and shows in the Day close report.
Ready to try Staff Roles & Permissions?
Every Pro feature free for 3 months — no card, no hardware.
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