Take bookings from your own online booking page, by phone or at the door, run a live waitlist on busy nights, and see who’s coming right on your table screen — all inside the same BistroBot you already take orders with.
No separate reservation tool, no paper book at the host stand. Guests book a slot from your link or QR code; your team adds phone bookings and walk-ins in seconds, assigns tables on a day timeline, and quotes waits from the waitlist. Connect your restaurant’s WhatsApp Business account and confirmations, reminders and “your table is ready” messages go out automatically — or send them with one tap. When the party sits down, the order on that table links to the booking.
What it does
- ✓Online booking page from your link or QR — guests pick date, time and party size
- ✓Phone and walk-in bookings in seconds
- ✓Day timeline with table assignment
- ✓Live waitlist with quoted wait times
- ✓Upcoming bookings flagged on the table screen
- ✓Automatic WhatsApp confirmations and reminders from your own WhatsApp Business number
- ✓Or one-tap WhatsApp and email to confirm, remind or call the guest in
- ✓Bookings per outlet — guests choose where they’d like to sit
- ✓Guests view or cancel their booking from a link
- ✓No-show and cancellation tracking
- ✓Keeps working on the offline hub — syncs when back online
Your own online booking page
Share a booking link on Instagram, Google or WhatsApp, or print it as a QR. Guests choose a date, a time slot from your service hours and the party size, and confirm with a one-time code on their phone. No marketplace in between, no commission per cover.
A planner for the host stand
See the whole day on one timeline, assign each booking to a table, and move parties around when plans change. Bookings due soon show up as badges on the table screen in the portal and Steward App, so the floor team knows which tables to hold.
A waitlist that keeps guests happy
On a full night, add walk-ins to the waitlist with a quoted wait — or let guests join it from your link. When a table frees up, the guest gets a WhatsApp message (or email) that their table is ready — no shouting names across the entrance.
Messages from your own number
Connect your restaurant’s own WhatsApp Business account in Settings. Guests who agree get booking confirmations, reminders and table-ready messages from your restaurant — never from a shared number. Not connected yet? Staff send the same ready-written message in one tap.
Linked to the order
Seat the party and the order you open on that table links to their booking, so visit history stays complete. Bookings and waitlist changes made on the offline hub sync to the cloud when the connection returns.
Why restaurants love it
Fuller tables
Take bookings around the clock from your own page.
Calmer host stand
One timeline and one waitlist instead of a paper book.
Fewer no-shows
Confirm and remind guests in one tap on WhatsApp or email.
Who it’s for
Guest sign-in by one-time code, rate-limited and protected against abuse.
Frequently asked
Can guests book a table online?
Yes. You get your own booking page — share the link or a QR — where guests pick a date, time slot and party size and confirm with a one-time code on their phone. Bookings appear instantly in your portal and Steward App.
How do guests hear from us?
Connect your restaurant’s WhatsApp Business account and BistroBot sends confirmations, reminders and table-ready messages automatically, to guests who agreed to receive them. Without it, staff send a ready-written WhatsApp message in one tap, or an email.
Can we take bookings for more than one outlet?
Yes. With multiple outlets switched on, guests choose where they’d like to sit when they book, and your team sees bookings by outlet.
Does it work with my tables and floor?
Yes. Bookings are assigned to your real tables, and upcoming ones show as badges on the table screen so the floor team holds the right table.
Which plan includes reservations?
Reservations & Waitlist, including the online booking page, is part of the Gourmet and Pro plans. It’s available for dine-in venues — restaurants, fine dining, cafés, bars and hotel restaurants.
Ready to try Reservations & Waitlist?
Every Pro feature free for 3 months — no card, no hardware.
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