Turn one-time diners into regulars. BistroBot builds your customer list from the mobile numbers on your bills, gives guests points on every visit, and lets you run coupons with the limits you choose — redeemed right at billing.
No loyalty cards and no separate app for guests. Switch loyalty on and BistroBot fills your customer list from past paid bills — visits and spend included. Set how many points every ₹100 earns, what a point is worth and how much of a bill can be paid with points; create percentage or flat coupons with a minimum bill, a cap, dates and usage limits. Staff apply them while billing and the discount lands on the bill automatically.
What it does
- ✓Customer list by mobile number — visits and spend, built from past bills
- ✓Points on every paid bill, with your own earn and redeem rules
- ✓Welcome points for new guests and expiry for inactive ones
- ✓Percentage or flat coupons with minimum bill, cap, dates and usage limits
- ✓First-order and per-customer coupon limits
- ✓Redeem points or coupons at billing in the Steward App or portal
- ✓Voided bills reverse the points automatically
- ✓Optional WhatsApp messages about points, from your own number
A customer list that builds itself
Every bill with a mobile number adds to the guest’s history. When you switch loyalty on, past paid bills are used to backfill visits and spend, so you start with the regulars you already have.
Points with your rules
Decide how many points every ₹100 earns, what a point is worth, the minimum to redeem, the share of a bill points can cover, welcome points and when unused points expire. Points are earned when the bill is paid and reversed if it’s voided.
Coupons that can’t be abused
Create percentage or flat-amount coupons with a minimum bill, a maximum discount, start and end dates, an overall usage limit, a per-customer limit, or first-order-only. Staff enter the code at billing and BistroBot checks every rule.
Why restaurants love it
More repeat visits
Points and coupons give guests a reason to come back.
Know your regulars
Visits and spend for every guest, by mobile number.
No extra tools
Runs inside your POS — no cards, no separate app.
Who it’s for
Frequently asked
Do guests need to install an app?
No. Guests are identified by their mobile number at billing — no cards and no app to install.
Can I limit how coupons are used?
Yes — set a minimum bill, a maximum discount, valid dates, a total usage limit, a per-customer limit, or make a coupon valid on the first order only.
What happens to points if a bill is voided?
The points earned or redeemed on that bill are reversed automatically, so balances always match your books.
Can guests get points updates on WhatsApp?
Yes. Connect your restaurant’s WhatsApp Business account and switch on points messages — guests then hear about the points on their bill from your own number.
Which plan includes loyalty?
Loyalty, CRM and coupons are part of the Gourmet and Pro plans, and can be added to Diner as the Loyalty & CRM add-on for ₹149 a month. It’s an opt-in switch for any kind of venue.
Ready to try Loyalty, CRM & Coupons?
Every Pro feature free for 3 months — no card, no hardware.
Get 3 Months Free →