Every accepted order lands in the kitchen the moment it’s confirmed — printed as a KOT (Kitchen Order Ticket) at the right station. No shouting across the pass, no runners, no missed tickets.
Get the right ticket to the right station automatically. Route KOTs by category to specific printers so starters, tandoor and desserts each print where they’re made — on any standard thermal printer you already own.
What it does
- ✓Automatic KOT routing by category/station
- ✓Print KOTs on any 58mm/80mm thermal printer
- ✓A fresh ticket for every order, add-on and change
- ✓Live status keeps the floor and kitchen in sync
- ✓Drinks on a separate BOT for the bar — food stays on the KOT
- ✓Your own ticket label per printer
- ✓Each ticket shows its fire time; cancelled items show struck through
- ✓Optional combined “check copy” of every KOT on the main printer
- ✓Counter slips for in-store counters (tea, dosa…) on every plan
Route tickets automatically
Map menu categories to kitchen stations and printers, so starters, tandoor and desserts each print where they’re made — no manual sorting at the pass.
Works with your printers
Print KOTs on any standard 58mm or 80mm thermal printer you already own — Bluetooth, USB or network. No proprietary hardware required.
Never miss a ticket
Every confirmed order, add-on and modification fires a fresh KOT instantly, so the kitchen always has the latest — and the floor sees live order status.
Kitchen and bar from one order
For bars and hotel bars, a mixed order splits itself: drinks print on a Bar Order Ticket (BOT) at the bar, food prints on the KOT in the kitchen — even when both go to the same printer.
A check copy for the pass
Switch on Combined KOT check copy in Settings ▸ Printing and every time a KOT fires, BistroBot also prints one combined ticket on your main printer — every item grouped by station, no prices — even when every item went to a single station. It prints after Place & bill KOTs and counter slips too, so the pass or the captain always has the whole order to check against.
Slips for every counter
Self-service stores with a tea counter, a dosa counter or a juice counter can map categories to counters. Each order prints one slip per counter — at the bill printer for the guest to hand over, or at each counter’s own printer. Counters are on every plan.
A one-time KOT on Cafe
On the Cafe plan, Place & bill prints a one-time KOT with each counter order, so the kitchen gets its ticket the moment the guest pays. The full KOT workflow — adding to a sent order, resending, several kitchen printers — is on Diner and up.
Tickets the kitchen can read at a glance
Every KOT shows the time it was fired, items cancelled after an earlier KOT appear struck through on the next one, and multi-outlet venues see the outlet name on each ticket. Give each printer its own label, like “Tandoor” or “Bar”.
Why kitchens love it
No missed tickets
Orders reach the kitchen the moment they’re confirmed.
Right station, every time
Category routing sends each item where it’s cooked.
Use your own printer
Any 58mm/80mm thermal printer — nothing proprietary.
Frequently asked
Can different items print at different stations?
Yes. Map categories to stations/printers and each item’s KOT prints where it’s prepared.
What printers are supported?
Any standard 58mm or 80mm thermal printer — Bluetooth, USB or network. No special hardware needed.
Can I print a combined copy of every KOT?
Yes. Turn on Combined KOT check copy in Settings ▸ Printing and each KOT fire also prints one combined ticket with every item on the main printer. It is off until you switch it on.
Can I stop staff from reprinting KOTs?
Yes. With staff permissions, reprinting a KOT or a bill can be limited to admins; a steward who needs one asks an admin to approve it on the spot with the admin PIN.
Does the Cafe plan print KOTs?
Yes, a one-time KOT with every Place & bill counter order. The full KOT workflow is on Diner and up.
The right ticket, the right station
Every Pro feature free for 3 months — no card, no hardware.
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