WhatsApp for Restaurants

E-bills, bookings and loyalty — on WhatsApp, from your own number

Your guests already live on WhatsApp. Connect your restaurant’s WhatsApp Business account to BistroBot and bills, booking messages and points updates go out automatically — from your name and number, not a shared one.

Connect your WhatsApp Business account once in Settings. BistroBot sets up the message templates on your account and sends only the ones WhatsApp has approved. Guests opt in when they order or book, every message is logged, and if a message can’t go out, staff still get a one-tap WhatsApp link to send it themselves.

What it does

  • ✓Your restaurant’s own WhatsApp Business number — no shared sender
  • ✓Paid bills sent as a PDF, automatically or on request
  • ✓Guests opt in from the QR checkout or booking page
  • ✓Booking confirmations, reminders and “table ready” messages
  • ✓Points earned messages for loyalty members
  • ✓Message templates set up on your account for you
  • ✓Every message logged; one-tap fallback link if one can’t be sent

Bills that don’t get lost

When a bill is paid, the guest gets it as a PDF on WhatsApp — no paper to keep, no email address to ask for. Guests can opt in right from the QR checkout, or staff send it from the bill screen.

Bookings that confirm themselves

With Reservations & Waitlist, guests get a confirmation when they book, a reminder before they arrive and a “your table is ready” message from the waitlist — all automatic.

Loyalty that talks back

Loyalty members hear about the points on their bill, so they remember to come back and use them.

Your name, your number

Messages come from your restaurant’s WhatsApp Business account, so guests see your name and can reply to you. BistroBot never sends from a shared number.

A guest's PDF e-bill next to the Send bill on WhatsApp button on the bill screen
One tap sends the bill as a PDF on WhatsApp, from your own number

Why restaurants love it

✓

Paperless bills

PDF bills where guests actually look.

✓

Fewer no-shows

Automatic confirmations and reminders.

✓

Your brand

Every message from your own number.

Who it’s for

Restaurants moving to paperless billsVenues taking bookingsCafés and bars with loyalty programmes
Available on: E-bills on Diner & Gourmet · booking and loyalty messages on Gourmet

WhatsApp charges for business messages are billed by Meta to your WhatsApp Business account.

Frequently asked

Do I need my own WhatsApp Business account?

Yes. Messages go from your restaurant’s own WhatsApp Business (Cloud API) account, which you connect once in Settings. BistroBot doesn’t send from a shared number.

Will guests get messages they didn’t ask for?

No. Guests opt in when they order or book, and only message types WhatsApp has approved are sent.

What if a message can’t be sent?

It’s logged, and staff get a one-tap WhatsApp link to send the same message themselves.

Which plan includes WhatsApp?

WhatsApp e-bills are on Diner and above. Booking and loyalty messages are on Gourmet and Pro, with Reservations and Loyalty.

Ready to try WhatsApp for Restaurants?

Every Pro feature free for 3 months — no card, no hardware.

Get 3 Months Free →

More products