Built for the counter where guests pay first. One tap on Place & bill takes the order, makes the GST bill, records the payment and prints the token bill — plus a KOT or counter slips for the kitchen. The token number is called out when the food is ready.
Darshini-style and self-service counters don’t run on tables. Place & bill turns the whole counter flow into one step, gives every order a daily token, and sends each item to the counter that makes it — tea, dosa, juice — on its own slip. The order stays in Current Orders until you mark it Picked up.
What it does
- ✓Place & bill: order, bill, payment, token and KOT in one step
- ✓Daily token numbers on screens, KOTs and bills
- ✓Pay by cash, UPI or card — or part payment across modes
- ✓In-store counters (tea, dosa, juice…) with a slip for each counter
- ✓Slips at the bill printer as customer coupons, or at each counter’s own printer
- ✓“Picked up” clears the order once the guest collects it
- ✓Takeaway skips Serving/Served — bill from any open status
One step at the counter
Ring up the items, choose the mode of payment and tap Place & bill. BistroBot creates the order, makes the GST bill, marks it Paid and prints the bill with a large token number — then the KOT or counter slips. No separate “place order” and “get bill” screens during the rush.
A token for every order
Every takeaway order gets a token number that starts again each day. It shows on the order screens, the KOT and the bill, so the counter can call “token 42” instead of a name.
Counters inside your store
Set up the counters you actually run — tea, dosa, juice, chaat — and map each menu category to one. A mixed order prints one slip per counter. Hand the slips to the guest as coupons from the bill printer, or print each slip at that counter’s own printer.
Part payment
Guest paying part in cash and part by UPI? Choose Part payment and enter the amounts — they must add up to the bill total, and the bill shows each payment.
Picked up
Paid counter orders stay in Current Orders with their token until you tap Picked up, so the counter always knows which tokens are still waiting.
On the Cafe plan too
On Cafe, Place & bill is how you bill takeaway, and it prints a one-time KOT for the kitchen with each order. On Diner and up, Place & bill is a setting in Billing & Taxes, next to the full KOT workflow — and it is switched on for you when you choose Cafe / QSR / Self-service, Bakery or Food truck as your restaurant type.
Why restaurants love it
Shorter queues
One tap replaces order, bill and payment.
No mix-ups at pickup
Daily tokens on every bill, KOT and screen.
Every counter its slip
Tea, dosa and juice each get their own ticket.
Who it’s for
Frequently asked
What does Place & bill do?
It takes the order, makes the GST bill, records the payment (marked Paid) and prints the token bill plus the KOT or counter slips — all in one step.
Is it on the Cafe plan?
Yes. On Cafe, Place & bill is the billing flow for takeaway and includes a one-time KOT for each order. The full KOT workflow (adding items to a sent order, resending, several kitchen printers) is on Diner and up.
Can I use it on Diner or Gourmet?
Yes — switch it on in Settings ▸ Billing & Taxes ▸ Payments & bill. It is switched on automatically when you pick Cafe / QSR / Self-service, Bakery or Food truck as your restaurant type, and your own choice always sticks.
Do token numbers reset?
Yes, token numbers start again every day for each restaurant.
What are counters?
Counters are stations inside one store — a tea counter, a dosa counter. Map menu categories to counters and each order prints a slip per counter, either at the bill printer for the guest to hand over, or at the counter’s own printer. Counters are on every plan.
Can a guest pay part by cash and part by UPI?
Yes. Choose Part payment, enter the amount for each mode, and they must add up to the bill total.
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