Offline Order Hub

Keep taking orders, printing KOTs and billing when the internet drops — everything syncs when you’re back online.

Power cut or patchy connection? The Offline Order Hub keeps billing and order-taking running locally, then syncs everything the moment you’re back online — so a busy dinner service never stops.

Indian restaurants can’t afford to stop when the Wi-Fi does. The Offline Order Hub runs your ordering, KOT printing and billing on the local network during an outage, then reconciles every order to the cloud automatically once you reconnect. Install the BistroBot desktop app on one always-on Mac or Windows computer and it sets the hub up, keeps it running and updates it overnight — no terminal, no technician.

Cloud
Syncs automatically when
the connection returns
Offline Hub
Works offline · Local network
Steward App
Take orders offline
Cloud Web POS
Bill & print KOTs offline

What it does

  • ✓Keep taking orders, printing KOTs and billing offline
  • ✓Automatic sync when the connection returns
  • ✓Installed, watched and updated by the BistroBot desktop app
  • ✓Updates overnight, outside service hours
  • ✓Runs on one ordinary Mac or Windows computer (Linux by script)
  • ✓No lost orders during outages
  • ✓One hub per restaurant — a second computer joins it instead of starting another

Keep serving through outages

When the internet drops, the hub takes over on your local network — stewards keep taking orders, KOTs keep printing, and bills keep generating without a hitch.

Sync the moment you’re back

Every offline order, KOT and payment reconciles to the cloud automatically when the connection returns — no manual re-entry, no gaps in your reports.

Set up by the desktop app

Download the BistroBot desktop app for Mac or Windows on the computer that stays on at the restaurant. It installs the hub, checks it every minute and restarts anything that stops, and installs hub updates overnight, outside your service hours. Your steward phones and tablets find it on the network automatically.

Linux servers too

Prefer a Linux mini-PC or server? A one-line setup script installs the same hub, with the same automatic updates.

One hub, one source of truth

Each restaurant runs a single hub, so orders never split across two machines. Set up the app on a second computer and it finds the running hub and offers to use it — or to move the hub over when you replace the old machine.

Supported machine

Runs on one ordinary computer

Install the BistroBot desktop app on one always-on Mac or Windows computer at the restaurant and switch on the offline hub — the app installs it, keeps it running and updates it overnight. Linux machines use our setup script. Your steward tablets and phones don’t change.

Operating system

macOS or Windows — via the desktop app

Windows 10/11 64-bit · macOS 12+ · Linux (Ubuntu 22.04+) by script

Device

Any laptop, mini-PC or desktop

e.g. Mac mini, Intel NUC or a spare laptop

Processor

64-bit quad-core

Apple Silicon or Intel/AMD x86-64

Memory

8 GB RAM recommended

4 GB minimum

Storage

128 GB SSD

~20 GB free for the hub & database

Network

Same Wi-Fi / LAN as your tablets

Kept on during service hours

Not sure which computer to use? Talk to us during onboarding and we’ll help you pick one.

Bistrobot Hub window in the desktop app with the Install Hub on This Computer button
One click in the desktop app sets up the offline hub

Why restaurants love it

✓

Zero downtime

Dinner service keeps running even with no internet.

✓

Nothing lost

Offline orders sync back automatically — reports stay complete.

✓

Hands-off

The desktop app installs and updates the hub for you, overnight.

Frequently asked

What happens to orders taken offline?

They’re stored locally and sync to the cloud automatically when you’re back online — nothing is lost.

Can I still print KOTs and bills offline?

Yes. Order-taking, KOT printing and billing all keep working on your local network during an outage.

How do I install the Offline Hub?

Install the BistroBot desktop app (Mac or Windows) on one always-on computer at the restaurant and switch on the offline hub — the app installs it, keeps it running and updates it overnight. On Linux, a setup script does the same.

What machine do I need to run the Offline Hub?

One ordinary always-on computer on your restaurant’s network — a Mac or Windows laptop, mini-PC or desktop (or a Linux box). We recommend a 64-bit quad-core CPU, 8 GB RAM and a 128 GB SSD. Your steward tablets and phones need no changes.

Service that never stops

Every Pro feature free for 3 months — no card required. Runs on a laptop or mini-PC you already have.

Get 3 Months Free →

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