Last updated: 19 Oct 2026
Who we are
BistroBot is a product of Kriips Technologies Pvt Ltd, Kochi, Kerala, India. This page covers this website (bistrobot.in), restaurant sign-up and the BistroBot QR menu guests use to order. It adds to the full Kriips Privacy Policy, which covers our apps and services in detail.
What we collect
- Restaurant sign-up: restaurant and owner name, mobile number, email, address and the plan you choose, so we can create your account and verify your phone and email.
- Contact and demo requests: the details you type into the form, so we can reply.
- Guests using a QR menu: your mobile number (to sign in with a one-time code), your order and, if you choose, your name. This is shared with the restaurant you order from so it can serve you, bill you and, where the restaurant runs a loyalty programme, keep your points.
- Website usage: anonymous statistics from Google Analytics, described below.
We don’t sell personal information, and we don’t use it for advertising.
Google Analytics
We use Google Analytics 4 to understand how people find and use our website, so we can improve it. It tells us things like which pages are visited, roughly where visitors are (city or country), the type of device and browser, and whether someone completed sign-up or sent a demo request.
- Analytics data is reported to us in aggregate. Google Analytics 4 does not log or store IP addresses.
- Advertising features are switched off: we don’t use Google Analytics data for ads, remarketing or ad personalisation.
- Google processes this data on our behalf. You can read how in How Google uses information from sites that use its services.
Cookies
Google Analytics sets these first-party cookies in your browser:
| Cookie | Purpose | Expires |
|---|---|---|
| _ga | Tells visits apart | 2 years |
| _ga_<id> | Keeps the current session | 2 years |
The QR menu and sign-up also keep a few items in your browser’s local storage (for example your cart, the table you scanned and your sign-in), only so those pages work.
Your choices
- Block or delete cookies in your browser settings. The website still works without them.
- Install Google’s Google Analytics opt-out browser add-on to stop Google Analytics on every site.
- Ask us for a copy of your data, or to correct or delete it, by writing to the address below.
Contact
Questions about privacy: support@kriips.com. You can also reach us through our contact page.
We may update this page when our website changes; the date at the top shows the latest version.