- ✓Room-service menu with its own room prices — on the same menu and kitchen
- ✓Charge to Room for in-house guests, with a signature line on the bill
- ✓Works with your hotel PMS through our API — pull or webhook
- ✓Each outlet with its own menu and prices — restaurant, bar, buffet, room service
Challenges for Hotels & Resorts
Room charges on paper
Restaurant bills signed by guests get carried to the front desk and re-typed — some never make it to the folio.
Two prices for one dish
Room service often costs more than the same dish in the restaurant, and staff have to remember which applies.
Who is actually in-house?
Without the stay list, staff can’t tell if room 214 is still checked in before charging a bill to it.
F&B numbers by stay
Finance wants room-charged F&B by stay and by day — not a pile of slips to total up.
Built for hotels
Room-service menu & room prices
Mark which dishes are available for room service and give each its own room price.
Diner & GourmetCharge to Room
Settle a restaurant or room-service bill to an in-house stay; the bill prints with the room number and a guest signature line.
Diner & GourmetIn-house stays
See the guests currently checked in — from your PMS, or added by hand if you don’t use one.
Diner & GourmetPMS API — pull or webhook
Your PMS sends us stays and collects room charges by pulling and acknowledging them, or receives them on signed webhooks with retries.
GourmetRoom-charge & stay F&B reports
Room charges by day and food & beverage per stay, ready for the front office and finance.
GourmetGST invoice stays with the restaurant
Your restaurant bill remains the GST invoice; the room charge carries the already-taxed total to the folio.
Diner & GourmetOrder from the room QR
Guests scan the QR in their room and order room service; every room order waits for staff to confirm.
Diner & GourmetRooms board & room-service charge
See every room and its open orders at a glance, and add a room-service charge percentage.
Diner & GourmetMeal plans at the buffet
Enter a room number to see the guest’s meal plan and today’s use, or charge walk-ins the buffet price — with a meal-plan consumption report.
Diner & GourmetHotel bar billing
Hotel bars get separate liquor VAT bills, serving hours and an automatic BOT.
Diner & GourmetSeveral outlets
Each restaurant, bar, café or buffet with its own tables, menu, prices and QR codes.
Gourmet
How BistroBot helps Hotels & Resorts
Steward App
→Take restaurant and room-service orders on any phone and charge them to the room.
Billing & GST
→GST invoices for every bill, with Charge to Room as a payment mode.
Reservations & Waitlist
→Table bookings for your restaurant, with online booking (Gourmet).
Accounting — Tally
→Room charges post to their own ledger in Tally, Zoho Books or QuickBooks (Pro, or a Gourmet add-on).
Multiple Outlets
→Restaurant, bar, buffet and room service, each with its own menu and prices (Gourmet).
Analytics & Reports
→Room-charge and stay F&B reports alongside your restaurant numbers (Gourmet).
Frequently asked
Does it work with my hotel PMS?
Yes — it works with your hotel PMS through our API. Your PMS can send us in-house stays and either pull room charges and acknowledge them, or receive them on signed webhooks. No PMS? Add rooms and stays by hand.
Which bill is the tax invoice?
The restaurant bill stays the GST invoice. Charge to Room posts that already-taxed total to the guest’s room, so tax is never counted twice.
Can room service have different prices?
Yes — choose which dishes are available for room service and set a separate room price for each.
Does the guest sign the bill?
Yes. A room-charged bill prints with the room number and a guest signature line.
Can each restaurant and bar have its own menu?
Yes, on Gourmet. Create an outlet for each restaurant, bar, café or buffet with its own tables, menu, prices and QR codes — all in one account, with sales by outlet.
Built for Hotels & Resorts
Every Pro feature free for 3 months — no card, no hardware.
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