- ✓Place & bill: order, bill, payment, token and KOT in one tap
- ✓Tea, dosa and juice counters each get their own slip
- ✓Clear the queue with QR self-ordering — guests order without waiting
- ✓Handle "extra shot, oat milk, no sugar" with menu modifiers
- ✓Bill from the same device that takes the order — no separate machine
- ✓Breakfast menu till 11, happy hour from 4 — timings and offers run themselves
Challenges for Cafes, QSRs & Self-service
Queues build at peak
One counter and a growing line at 9am means walk-outs and slower service when it’s busiest.
Customisations get missed
Modifiers like milk type, sugar and add-ons are easy to mishear and hard to track on paper.
Reprinting the menu, again
A new special or a price change means another printed menu run — and stale cards on the counter.
Card machine bottleneck
A separate billing/card machine at the counter slows every single order down.
Which token is whose?
Guests pay first and wait; without a token on the bill and the ticket, orders get handed to the wrong person.
New for cafés
Place & bill
Order, GST bill, payment (cash, UPI, card or part payment), token and KOT in one step; Picked up clears it.
All plansDaily tokens
A token number on every takeaway order — on the screens, the KOT and the bill — starting again each day.
All plansIn-store counters & slips
Map categories to tea, dosa or juice counters; each order prints a slip per counter.
All plansStaff permissions
Limit reprints, cancellations and taking payment; an admin approves on the spot with a PIN.
All plansTabs & split bills
Keep a tab open for regulars and split the bill between friends in seconds.
Diner & GourmetMenu timings
Breakfast, lunch and late-night items show only during their hours.
Diner & GourmetHappy hours & buy-N-get-M
Percentage off, a fixed offer price or 2+1 deals that apply automatically.
Diner & GourmetOne QR order per table
Friends join the same table order with a 4-digit code instead of ordering separately.
Diner & GourmetWhatsApp e-bills
Guests opt in at the QR checkout and get the bill as a PDF on WhatsApp.
Diner & GourmetLoyalty, CRM & coupons
Points for regulars, a customer list by mobile number and coupons with limits.
GourmetHow BistroBot helps Cafes, QSRs & Self-service
Counter Billing
→Place & bill in one step, daily tokens, part payment, Picked up, and in-store counters with their own slips.
QR Digital Menu
→Guests scan, browse and self-order — queue-busting and no printed menus.
Menu Timings & Happy Hours
→Breakfast and all-day menus that switch on time, plus offers and buy-N-get-M that apply themselves.
Cloud Web POS
→Take and bill orders from a browser at the counter — nothing to install.
Billing & GST
→GST-ready bills and quick payment from the same device.
Offline Order Hub
→Keep serving and billing when the internet drops; syncs when it’s back.
Inventory & Suppliers
→Fast-moving and short-life stock used oldest batch first, expiry alerts, prep items like batter, and supplier dues (Gourmet).
Frequently asked
Does it work for a darshini or self-service counter?
Yes. Place & bill takes the order, makes the bill, records the payment and prints the token bill plus the KOT or counter slips in one step. Map categories to counters like tea or dosa and each counter gets its own slip; orders stay in Current Orders until you mark them Picked up.
Is Place & bill on the Cafe plan?
Yes — on Cafe it is the takeaway billing flow and prints a one-time KOT with each order. On Diner and up it is a setting, switched on automatically when your restaurant type is Cafe / QSR / Self-service, Bakery or Food truck.
Can it tell me when a fast-moving item runs out?
Yes — on Gourmet, inventory uses stock with every order, oldest batch first, and automatically hides an item once it runs out, so guests can’t order what you’ve sold out of. Expiry and low-stock alerts warn you in time; restock by snapping a supplier bill.
Will QR ordering really cut my queue?
Yes — guests scan and self-order from their phone, so orders come in without everyone lining up at the counter, and your team just accepts and fires them.
Can it handle modifiers like milk type and add-ons?
Yes — items support option groups and add-ons (milk, sugar, extra shot, toppings) so every customisation is captured and priced.
Do I need a card machine?
No — you can bill and collect from the same phone/laptop; BistroBot charges no commission on payments.
Can I run a breakfast menu and happy hours?
Yes, from Diner. Give items or categories their own hours and set happy-hour offers — percentage off, a fixed price or buy-N-get-M — and they apply automatically on the QR menu and at the counter.
Built for Cafes, QSRs & Self-service
Every Pro feature free for 3 months — no card, no hardware.
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